State Farm® Insurance Agent Clayton Thomson
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mary Rose
March 20, 2025
1
out of
5
rating by Mary Rose
"Update- unfortunately over the past few years the communication and billing has gone way down hill. The last year we had constant billing issues (some never were resolved and we’ve never had any accidents or anything so should be a simple account) and decided to cancel our policy because of this on 2/3/2025. We were told we would get refunds for our 3 cancelled policies with 7-10 business days. We received the refund checks for the 2 smaller refunds pretty quickly. The larger ($300+) never arrived. Contacted 2 weeks after cancellation and was told it was sent to another address (which we never had on our homeowners policy and the other checks didn’t get sent there). No worries they send a new check to current . I called in multiple times for updates and finally on 3/12/25(almost 5 weeks after cancellation) was told the check was never mailed and second time. They said they mailed it as a priority and I would get it within 3 days. It’s now 9 days later and nothing. I called in and emailed and the response is not any type of apology or care that it’s been 6 weeks of dealing with this for my refund. It just confirms why I decided to switch carriers. This branch goes above and beyond! Been using them for over a year and couldn’t be happier. Pricing is great but the service and communication is outstanding. Only con is that I’ve not been impressed with the roadside assistance the one time I tried to use it. But I understand those are 3rd party contractors. 100% recommend!!"
We responded:
"Thank you for the review, Mary! We are happy to hear that our office was able to help you with your insurance needs. Your feedback is valuable to us and we appreciate the opportunity to provide you with high-quality insurance."
5280 Cleaners LLC
March 17, 2025
5
out of
5
rating by 5280 Cleaners LLC
"Clayton at State Farm provides exceptional customer service! He is knowledgeable, patient, and always goes above and beyond to help with any questions or concerns. Highly recommend working with him for all your insurance needs! David and Adriana Webb"
We responded:
"Thank you, David and Adriana, for your wonderful feedback! I'm happy to know that you appreciate the service provided. It's great to hear that my efforts to assist with your questions and concerns have been helpful. If you ever need further assistance or have more questions, please feel free to reach out."
Jack Gordon
March 6, 2025
5
out of
5
rating by Jack Gordon
"Zeke Cortez was an excellent help and I would recommend him to anyone."
We responded:
"Thank you, Jack, for your wonderful feedback! I'm happy to hear that Zeke was able to assist you so effectively. Your recommendation means a lot to us."
Anissa Wallingford
February 15, 2025
5
out of
5
rating by Anissa Wallingford
"I work full time with the same hours as these agents so it took a while going back and forth through messages but the agent I worked with was consistent and understanding!!"
We responded:
"Thank you, Anissa, for sharing your experience! I'm happy to know that our agent was consistent and understanding, even with the challenge of matching schedules. We're here to assist you whenever you need, so feel free to reach out for any future questions or needs!"
Rick
February 12, 2025
5
out of
5
rating by Rick
"Very easy and straight forward process. The agent, Estefanie Esther, kept the process simple and explained things to keep it simple. she answered all my questions and communicated the answers in a way I could easily understand."
We responded:
"Thank you, Rick, for sharing your experience! I'm happy to know that Estefanie made the process easy and straightforward for you. It's great that she was able to answer all your questions clearly. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Don Unger
February 10, 2025
5
out of
5
rating by Don Unger
"prompt and professional"
We responded:
"Thank you, Don! I'm glad you found our service prompt and professional. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Eric Karr
February 7, 2025
5
out of
5
rating by Eric Karr
"Nice and easy insurance switch and saved money"
We responded:
"Thank you, Eric! I'm glad to hear that your insurance switch was smooth and that you saved money. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
Carolyn J. Beechum
February 7, 2025
5
out of
5
rating by Carolyn J. Beechum
"These guys at State Farm -- Greg Rideout and Clayton Thomson are the best. They have given me solid financial guidelines that are leading from broken credit to a great credit score and financial management strategies that ensure a bright future. You can absolutely trust them with your insurance and investment/wealth-building needs. I spoke with Aryanna from the State Farm office in Aurora, and the sincere compassion and care they offer are amazing, along with professionalism. She was able to help me with a life insurance policy that is both affordable and will provide an extra safety net for my needs. Thank you State Farm for being there for me and my family for our insurance and CD needs through the various seasons of life. Can't forget another valuable asset to State Farm: Marlyn Melendez who works with Clayton at the Aurora Office. Amazing professionals who always have the answers for my insurance needs!"
Alma Wilcher
February 3, 2025
5
out of
5
rating by Alma Wilcher
"I saved $3000 a year switching from American Family!"
We responded:
"Thank you, Alma! I'm so happy to hear about the savings you achieved by switching to our agency. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Raquel Guzman
January 28, 2025
5
out of
5
rating by Raquel Guzman
"When I was talking to a friend they told me that they had some good quotes for home shops cars ,ect ect I was like sure let’s give them a call. I spoke with Zeke Cortez and he was such a patient person to explaining the different plans and ideas for my family and I. I haven’t found someone that will be this helpful. If you have questions or concerns get a hold of Zeke he’s awsome."
We responded:
"Thank you for the wonderful review, Raquel! Zeke is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Antonio Escobedo
January 23, 2025
5
out of
5
rating by Antonio Escobedo
"The crew have been very nice and very helpful."
We responded:
"Thank you, Antonio, for your wonderful feedback! I'm glad to know that our team has been nice and helpful. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
Leslie Ramirez
January 23, 2025
5
out of
5
rating by Leslie Ramirez
"Estefanie E. was professional, patient and very helpful!"
We responded:
"Thank you, Leslie, for your wonderful feedback! I'm delighted to know that Estefanie provided you with professional, patient, and helpful service. Our team is committed to offering personalized assistance, and it's great to see that reflected in your experience. If you have any further questions or need assistance, feel free to reach out to our office."
Jason Michalson
January 22, 2025
5
out of
5
rating by Jason Michalson
"Fantastic service. Estefanie was a pleasure to work with."
We responded:
"Thank you, Jason, for your fantastic review! I'm happy to know that Estefanie made your experience a pleasure. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
Lazaro Sanchez
January 21, 2025
5
out of
5
rating by Lazaro Sanchez
"Organized and fast!"
We responded:
"Thank you, Lazaro, for your fantastic feedback! I'm glad you found our service organized and fast. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Katie D
December 10, 2024
5
out of
5
rating by Katie D
"Estefanie was kind and helpful, though I was unfortunately unable to get coverage with her due to our wildfire risk. She provided another contact who may be able to assist further, which I appreciate."
We responded:
"Katie, thank you for your kind words! I'm glad Estefanie was able to assist you despite the challenges with wildfire risk. It's great to hear she could provide another contact for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out."
Santosh Palthi
December 10, 2024
5
out of
5
rating by Santosh Palthi
"Stephanie provided excellent service as my insurance agent. She patiently took the time to understand my specific insurance needs, worked diligently to secure discounts tailored to my situation, and promptly shared the options with me. Her thorough follow-ups, clear communication, and willingness to answer all my questions made the process seamless. I truly appreciate her efforts and professionalism in closing the deal. Highly recommend her!"
We responded:
"Santosh, thank you for your wonderful review! I'm glad to hear that Stephanie was able to provide you with such excellent service. Her dedication to understanding your needs and securing the best discounts truly reflects our commitment to our clients. We appreciate your recommendation and look forward to assisting you with any future insurance needs."
Clair Klomp
November 20, 2024
5
out of
5
rating by Clair Klomp
"It was a pleasure to work with Estephanie on our home and auto policies. She was thorough and answered the questions I had."
We responded:
"Clair, thank you for your wonderful review! I'm glad Estephanie could assist you with your home and auto policies. It's great to know she was thorough and addressed all your questions. If you need any further assistance, our office is always here to help. - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Carolina Espino
October 21, 2024
5
out of
5
rating by Carolina Espino
"I had the best experience switching over to State Farm with Estefanie! She was quick and saved me a ton of money! I highly recommend making the switch and working with her!"
We responded:
"Carolina, thank you for sharing your positive experience! I'm glad Estefanie could assist you quickly and help you save money. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime. - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Win Dela
October 2, 2024
5
out of
5
rating by Win Dela
"Stephanie was amazing in helping get us insured for a new vehicle purchase. Very informative and quick!"
We responded:
"Stephanie is a valuable member of our team, and I'm glad she could assist you with your new vehicle purchase. If you need anything else, we're here to help! - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
lorenzo morales
October 2, 2024
5
out of
5
rating by lorenzo morales
"Muchas gracias para Ashley es una agradable agente de state farm."
We responded:
"Lorenzo, muchas gracias por tu comentario positivo. Me alegra saber que Ashley te ha brindado un servicio agradable. Estamos aquí para ayudarte con cualquier necesidad futura. ¡Gracias por confiar en nosotros! - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Scott Shaw
September 3, 2024
5
out of
5
rating by Scott Shaw
"I called Estefanie to get some insurance for my truck and Estefanie took care of me . Really quick. Friendly agent. 10+ . Thanks again Estefanie"
We responded:
"Scott, thank you for your fantastic review! I'm glad Estefanie could assist you quickly and provide friendly service. We appreciate your feedback and look forward to helping you with any future insurance needs. - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Rukhsora Babakhodjaeva
September 3, 2024
5
out of
5
rating by Rukhsora Babakhodjaeva
"Stephanie was a big help when I added a car in my policy! Highly recommend"
We responded:
"Rukhsora, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Shamica Brown
September 2, 2024
5
out of
5
rating by Shamica Brown
"I received excellent service from Estephanie. Not only did she help me switch my auto insurance at a great rate, she also provided extremely helpful information and options on my home insurance."
We responded:
"Thank you, Shamica, for your wonderful review! I'm glad to hear that Estefanie provided you with excellent service and helped you switch your auto insurance at a great rate. It's also great that she could offer helpful information and options for your home insurance. We appreciate your feedback and look forward to assisting you with any future needs. - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Stephanie Colborg
August 28, 2024
5
out of
5
rating by Stephanie Colborg
"Estephani explained every detail what the insurance policy would all include prior to speaking with estephani the other company kept adding on spoke to about 10 different Companies and agents State Farm was the only ones with the best policy Thank you Estephani your the best"
We responded:
"Stephanie, I’m thrilled to hear that Estefanie provided you with clear and detailed information about your insurance policy. Your feedback means a lot, and I’m glad we could stand out among the other companies. Thank you for your kind words! - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"
Richard Sanchez
August 16, 2024
5
out of
5
rating by Richard Sanchez
"Estefanie was very helpful with explaining the policy that I wanted and answer every single question I had. Super profesional and organized."
We responded:
"Hey Richard, Thanks for the awesome review! I'm glad Estefanie could help explain your policy and answer all your questions. We appreciate your feedback and are here if you need anything else. - Clayton Thomson - State Farm Insurance Agent, Aurora, CO"